At Matrix Connect Group, we are committed to providing exceptional support to ensure your business thrives. Whether you need assistance with our services or have questions about our solutions, our dedicated team is here to help.

How to Reach Usa

• Email Support: For general inquiries or support requests, please email us at info@matrixconnectgroup.com.

• Phone Support: Speak directly with our support specialists by calling  717.799.0427  . Our phone lines are open Monday to Friday, 9:00 AM to 5:00 PM WAT.

• Online Support Portal: Access our support portal at support.matrixconnectgroup.com to submit tickets, track progress, and find solutions in our knowledge base.

Services We Support

We offer comprehensive support for all our services, including:

• Business Agility Coaching: Guidance to develop an agile mindset and drive continuous improvement.

• Business Process and Productivity Consulting: Strategies to streamline and automate processes in marketing, lead generation, sales, support, collaborations, communications (email, text), finance, inventory, HR, and IT.

Client Resources

• Knowledge Base: Explore articles, tutorials, and FAQs at support.matrixconnectgroup.com/knowledge-base to find answers to common questions.

• Community Forums: Join discussions with other clients and share experiences at community.matrixconnectgroup.com.

Feedback and Continuous Improvement

Your feedback is vital to us. If you have suggestions or comments on how we can enhance our services, please fill out our feedback form at matrixconnectgroup.com/feedback.

Emergency Support

For urgent issues outside regular business hours, please call our emergency support line at 717.799.0427